Episodebeskrivelse
In this episode, Christina is joined by Erica Lannan, the Director of Revenue Cycle Management at Jerns Healthcare. With over 17 years in the healthcare industry and 15 years in leadership roles, Erica shares her journey from starting as a financial assistant to becoming a leading expert specializing in revenue cycle management and customer success.
As the Director of her team, she discusses comprehensive strategies utilized across the revenue cycle, from initial contact and credit review to billing, AR collections, and cash application. Erica sheds light on the critical balance between…
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