Show notes
Trust has shifted. Millennials and Gen Z treat peer voices as the highest form of credibility.Their priorities place experiences ahead of ownership. Their financial stack now includes digital assets. Their journey with financial services begins earlier than any prior generation. These shifts define the next era of marketing.
Fulcrum Question: Are you listening to the narratives your next customers are creating, or do the assumptions of the last generation still guide you?
The Trust Transfer Has Occurred
We know that for Millennials and Gen Z, credibility no longer flows downward from…
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