Elliott Confidential
by Elliott Confidential
Latest episode
Why We Had To Say "No" To This Crazy Case
Why We Had To Say "No" To This Crazy Case
About this podcast
What happens when you have two slightly off-kilter hosts and one unsolvable consumer case? You get the Elliott Confidential podcast, where we fix a reader problem—and have way too much fun doing so.
Episodes
- Why We Had To Say "No" To This Crazy Case · 9 min · Season 1 Episode 11Our consumer help form gets 30 to 50 requests a day. My advocacy team reads every one, and we start from the assumption that the person writing is rational and has a real…
- Is It Animal Abuse to Bring Your Pet on Vacation? · 13 min · Season 1 Episode 10Today, we put an end to the long-debated question: Is it okay to take my pet on vacation? It's not like he'll eat a dog-killing virus or jump off a cliff or overdose on illicit…
- 7 Phrases That Will Sink Your Next Consumer Complaint · 22 min · Season 1 Episode 9If you want your next consumer case to fail, just use any of these phrases. We can all but guarantee it will go nowhere. Warning: This podcast contains material not suitable for…
- Opening The F-Files On Our Most Spectacular Failures · 7 min · Season 1 Episode 8For the past few weeks, we brought you the consumer cases we successfully resolved. Today we look at the cases we completely failed. Welcome to the F files. These are the…
- Camel City or Bust! · 10 min · Season 1 Episode 7Two readers go on a road trip, but Avis has a surprise for them when they return their car.
- Help! My Vacation Rental Has All This Blood and Hair on the Walls! · 13 min · Season 1 Episode 6One of our readers booked a studio apartment in Penang, Malaysia, through Booking.com and walked into what looked like a crime scene.
- Kim's Super Power Cost Her $2,300 · 10 min · Season 1 Episode 5Kim Calla has a superpower. According to her credit card issuer, she can sit in two airline seats at the same time.
- Allison's Munich Hangover · 12 min · Season 1 Episode 4Allison bought an early arrival flight to Munich, specifically to make her rental apartment's narrow check-in window. But before she even arrives, her host marks her as a…
- Airlines Want To Lie About Their Ticket Prices · 12 min · Season 1 Episode 3A new Department of Transportation proposal would let airlines advertise the price of a ticket in almost any way they want. But you can stop it. We'll tell you how.
- Sorry Kids, the Only Souvenir Daddy Got Was a Prescription for Azithromycin · 11 min · Season 1 Episode 2Iden shares his story of getting really, REALLY sick when he flew from Phuket, Thailand, to Hong Kong recently. Also, the boys interview medical experts about the importance of…
- Swiss Airlines Doesn’t Know Its Own Rules · 10 min · Season 1 Episode 1Elizabeth placed a bid on a business class seat upgrade. But after a change in her itinerary, her airline kept the upgrade charge. Just one problem: That isn't even the airline's…
