Purpose Driven FinTech
by Monica Millares
Declined Payments: Why 39% Of Shoppers Walk Away | Jack Cregan…
About this podcast
Welcome to Purpose Driven FinTech!
I'm your host, Monica Millares - Product Leader and fellow FinTecher.
These days, with the rising cost of living, financial stress among customers, loss of trust in banks, speculation of crypto, and uncertainty, we're facing unprecedented challenges. But there is hope. We as FinTechers have the power to make a positive impact.
Our products, the how we do product, and our people can make a difference on customers’ financial lives - and as a result, in the quality of their lives.
However, more than ever Founders, CEOs, Leadership teams and all FinTechers have a ton of pressure to build solutions that actually solve customer problems, that people want, that are differentiated And profitable
Yes that's you and me too!
That's why I've created this podcast!
I speak with FinTech CEOs, Founders, and Csuites to uncover their stories, challenges, and lessons learnt in building products with impact.
You'll get to hear real-life conversations, and you’ll walk away with practical questions, frameworks and insights that you can apply to your own FinTech products. So, are you ready to make a bigger difference in FinTech?
Let's come together and discover how Purpose, Product, and People can help us create a future of better financial wellbeing while building sustainable and profitable FinTechs.
Follow me on LinkedIn, TikTok, and YouTube to stay connected and be part of the conversation.
Cheers to making better FinTech and making FinTech better!
Love, Moni
Episodes
The newest 20 of 97 episodes
- Declined Payments: Why 39% Of Shoppers Walk Away | Jack Cregan, Co-Founder & CEO at Paymend · 37 min · Season 3 Episode 9439% of shoppers whose card is declined at checkout don't come back. The merchant paid to get them to the checkout page, and the sale is lost, that’s a problem! This week I speak…
- Stop Chasing Hyper Personalization: Look For Context | Ken Hart, CEO & Founder at Snowdrop Solutions · 57 min · Season 3 Episode 93Confused transactions cost banks billions every year. Confused customers call the bank to try to clarify something that shouldn’t have been an issue. This week I speak with Ken…
- Avoid Paying For Compliance Twice | Richard Beverley, CEO & Founder at Block Infrastructure · 48 min · Season 3 Episode 92Every cross border payment gets checked twice. Once by the sending bank, once by the receiving bank. Nobody questions why. This week I speak with Richard Beverley, CEO and…
- How Pix Automático Grows The Market Without Killing Cards | Sebastian Fantini, Product Director of EBANX · 50 min · Season 3 Episode 9160 million Brazilians can't get a credit card. For years, that meant subscription businesses simply couldn't bill them. And the moment a new payment rail shows up, everyone…
- Voice Fraud: Why Banks Can't Trust Callers Anymore | Anat Goldstein, Founder of FinOptima · 34 min · Season 3 Episode 90For centuries, a voice was proof. You heard your banker, your child, your CEO, and you knew. Not anymore. A voice can now be cloned from a few seconds of public audio. The…
- How Ocean Regeneration Is Winning Bank Customers | Mathias Boissonot, Founder & CEO at Handprint · 53 min · Season 3 Episode 89Banks spend millions on carbon footprint. Banks have an engagement problem. Something is not working! This week I speak with Mathias Boissonot, Founder and CEO of Handprint and…
- Agentic Commerce: Who's Actually Liable? | Global Payments · 53 min · Season 3 Episode 88What does it actually mean when an AI agent completes a purchase on your behalf? I sit down with Anatole Baboukhian, Executive Lead, Corporate Responsibility & Strategic…
- How Fraud Networks Hide in Plain Sight And How to Stop Them | João Moura, Founder & CEO at Fraudio · 51 min · Season 3 Episode 87João Moura built a fraud detection platform operating in 188 countries not by making fraud prevention safer, but by turning it into a growth lever. This conversation gets into…
- Agentic Payments: The Questions the Industry Needs to Answer Before Scaling | Robert Kraal, Co-Founder at Silverflow · 19 min · Season 3 Episode 86Everyone is talking about Agentic Payments! So I sat down with Robert Kraal, Co-Founder of Silverflow, live at Money20/20 Asia and we had a chat. Robert brings a commercial…
- You Can't Beat Wise on FX. So Now You Partner With Them | Samarth Bansal, General Manager at Wise Platform · 29 min · Season 3 Episode 85If you can't beat Wise on FX, and reality is most fintechs can't; then the smarter move is to partner with them. Let’s go into the why! In this episode recorded live at…
- 55X in 12 Months: The Clearing and Settlement Layer No One Is Rebuilding Till Now | George Davis, CEO and Co Foudner of Lorum · 51 min · Season 3 Episode 84Most fintechs treat cross border payments as a cost centre. George Davis built a business that treats it as the $100B infrastructure opportunity nobody else is rebuilding, and…
- Who is Liable in Agentic Payments? The Question the Industry Can't Answer Yet | Camilla Bullock, CEO of Emerging Payments Association Asia · 30 min · Season 3 Episode 83AI agents are about to start spending our money, and we as a payments industry are not ready. I love this episode as it’s recorded live at Money2020’s famous MoneyPot podcast…
- Trust Is the New Security: The AI & Quantum Threat Reshaping Finance by 2029 | Maxwell Denega, Founder & CEO of Quantum Chain · 20 min · Season 3 Episode 82The encryption protecting banks was built 50 years ago, and quantum computing is about to break it. In this pod I sit down with Maxwell, Founder and CEO of Quantum Chain, to…
- Why Neofin Killed Its Niche and Rebuilt From Scratch. And What They're Launching Next | Svitlanka Sergiichuka, CEO & Co-Founder, Neofin · 8 min · Season 3 Episode 81Recorded live at Money20/20 Bangkok, 2026 The FinTech infrastructure race isn't just about payments anymore. Neofin has spent three years rebuilding from a geo-agnostic lending…
- From Roaming Fees to Retention Engine: The Telecom Layer Your Neobank Is Missing | Vince Vissers Co-Founder at Fristy · 14 min · Season 3 Episode 80Recorded live at Money20/20 Bangkok, 2026 What if the next big embedded finance opportunity isn't payments or lending, but connectivity? In this live conversation from Money20/20…
- The $443 Billion AI Lending Bias: Why 65% of Good Customers Get Declined | Carla Canino, Founder and CEO Kindlee · 53 min · Season 3 Episode 79In this pod,Carla Canino, CEO of Kindlee AI, shares with us how AI bias is costing lenders $443 billion annually and what financial institutions can do about it. Key highlights…
- From 36 Cents To 32 Cents: The Growing Gender Wealth Gap No One Talks About | Kristine Beese, Founder and CEO of Untangle Money · 1 h 11 min · Season 3 Episode 78The retirement crisis is a women's crisis - and the numbers are shocking! For every dollar men have in wealth, women have just 32 cents. Even worse? That gap is growing, not…
- How To Get Into Home Ownership With Just 1% Down (No Mortgage Required) | Chris Smith, Founder and CEO at Bloxxs · 33 min · Season 3 Episode 77What if home ownership could start with just 1% down and you could build equity without taking on any debt? This revolutionary approach is transforming how people achieve the…
- The Future of SMB Banking: AI, Automation, and Financial Intelligence | Akhil Nigam, CoFounder at Finmo, · 37 min · Season 3 Episode 76In this episode, I speak with Akhil Nigam, CoFounder at Finmo, and we answer the critical question: How can global businesses transform their fragmented treasury operations into…
- How To Actually Protect Your Crypto Users: 79% of Users Demand This Crypto Feature | Anthony Yeung, Chief Commercial Officer at CoinCover, · 44 min · Season 3 Episode 75Trust remains the biggest barrier to crypto adoption. Security breaches, lost access, and the fear of irreversible mistakes keep 79% of users demanding better protection before…







