Show notes
In this episode of The Safety Gap podcast, Cassidy Shield and Karin Marquez sit down with Chris Salafia, CEO of Total Response, to explore the evolution of 911 call taking and public safety technology. The conversation kicks off with reflections on the recent NENA conference, where all noted an infectious energy and a sense of renewal as a younger, change-embracing generation enters the field. This backdrop sets the tone for a thoughtful dive into how the industry is adapting to both cultural...
