Safety Gap
by RapidSOS
Inside NYPD's Real Time Crime Center with Former Commander Mike…
About this podcast
Safety Gap by RapidSOS delves deep into the "safety gap" — uncovering the unknown challenges, obstacles and blind spots that hinder public safety. Each episode examines barriers to safety with the goal of helping safety professionals identify effective solutions for keeping their customers, employees and communities safe.
Hosted by Cassidy Shield, RapidSOS' Chief Marketing Officer, the podcast brings together leaders and pioneers using the latest tools and techniques to create a safer world.
Listen in to discover a world supported by intelligent safety – where humans, technology, and AI work together to close the safety gap.
Episodes
The newest 20 of 27 episodes
- Inside NYPD's Real Time Crime Center with Former Commander Mike Ricupero · 52 min · Season 1 Episode 27Explore the evolution of policing technology with Mike Ricupero. From the NYPD RTCC to AI and drones, learn how data is modernizing law enforcement.
- How Linda Zerwin Consolidated 22 Dispatch Centers into 2 and Saved 10 Million Dollars · 57 min · Season 1 Episode 26Learn how DuPage County consolidated 22 dispatch centers into 2, saving $10M in costs while slashing fire response times from 50 to 15 seconds. Linda Zerwin joins RapidSOS to…
- Why Enterprises Need to Include 911 Centers in Technology Conversations · 49 min · Season 1 Episode 25Explore the future of public safety with Amy Marion from RapidSOS. Covers 911 system integration, telematics beyond crash detection, and the reality of school safety.
- Why Enhanced 911 Systems Fail and How Ian Cole and Kevin Kito Are Fixing Them · 51 min · Season 1 Episode 24Two mission-driven leaders revolutionize 911. Learn how 911 Secure and RapidSOS deliver precise location and context instantly to first responders, saving critical seconds.
- From Crashed to Response Making Telematics Data Work for Emergency Response · 55 minAmy Marion from RapidSOS hosts a critical discussion on how telematics data can transform emergency response with Eric Troy, VP of eDispatches at RapidSOS, and Michael Armitage…
- Gabby Petito’s Legacy and Training First Responders on the Invisible Signs of Domestic Abuse · 59 min · Season 1 Episode 22Karin Marquez from RapidSOS teams up with Ricardo Martinez from Within the Trenches podcast to speak with Jim Schmidt, Secretary of the Gabby Petito Foundation and retired fire…
- You Might be a Lone Worker and You Don't Even Know It · 39 min · Season 1 Episode 21Cassidy Shield and Karin Marquez from RapidSOS sit down with Nick Brown, Director of Lone Worker Solutions at SafetyCulture, to explore the rapidly growing world of lone worker…
- How Brian Tuskan Built the Silicon Valley Security Model at ServiceNow · 1 h 1 min · Season 1 Episode 20From patrolling the Microsoft campus to becoming Chief Security Officer at ServiceNow, Brian Tuskan shares his 22-year journey from public safety to Fortune 500 leadership. Learn…
- Strengthening America's 911 Systems with Laurie Flaherty · 39 min · Season 1 Episode 19In this episode of The Safety Gap, Cassidy Shield and Karin Marquez interview Laurie Flaherty, a well-regarded leader and pioneer in the 911 emergency services sector. Laurie…
- Unifying Crisis Response: School Safety with I Love U Guys Foundation · 57 min · Season 1 Episode 19In this episode of The Safety Gap podcast, Cassidy Shield and Karen Marquez welcome Pat Hamilton, the Alliance Director for the I Love U Guys Foundation. Pat brings a wealth of…
- Total Response and Dispatching the Future · 47 min · Season 1 Episode 17In this episode of The Safety Gap podcast, Cassidy Shield and Karin Marquez sit down with Chris Salafia, CEO of Total Response, to explore the evolution of 911 call taking and…
- Empowering Workplace Safety with ROAR · 51 min · Season 1 Episode 16In this episode of The Safety Gap Podcast, host Cassidy Shield and co-host Karin Marquez welcome Yasmine Mustafa, CEO and co-founder of ROAR, for an insightful discussion on…
- Employee Safety Solutions with TraknProtect · 1 h 2 minIn this episode of The Safety Gap, Cassidy Shield and Karin Marquez sit down with Parminder Batra, CEO and founder of TrakNProtect. Parminder shares her unique journey from…
- Connecting Roadside Assistance and 911 with Agero · 44 minIn this episode of The Safety Gap, hosts Cassidy Shield and Karin Marquez explore a hidden challenge facing 911 centers: up to 2 million non-emergency roadside calls annually…
- Enhancing Emergency Preparedness with Stratasite · 42 minIn this episode of The Safety Gap, hosts Cassidy Shield and Karin Marquez speak with Scott Lowry, co-founder and CEO of StrataSite, about improving emergency response through…
- Mental Health for 911 Telecommunicators with Dr. Michelle Lilly · 50 minIn this episode of Safety Gap, Cassidy Shield and Karin Marquez talk with Dr. Michelle Lilly about the mental health of 911 telecommunicators. Michelle is a clinical psychologist…
- Bridging the Divide Between Public Safety and Healthcare · 51 minIn this episode of Safety Gap, host Cassidy Shield is joined by Cait Kennedy from Vesta Healthcare and Jennifer White from RapidSOS to unpack why emergency medical calls often…
- Enhancing 911 with Live Video: Insights from Eagle Eye Networks · 49 minEagle Eye Networks’ VP of Marketing, Cooper Briscoe, joins Cassidy Shield and Karin Marquez to explore a big leap in emergency response: live camera sharing with 911 centers…
- Identify, Notify, Respond: A Framework for Incident Response with CENTEGIX · 50 minIn this episode of Safety Gap, hosts Cassidy Shield and Karen Marquez welcome Ryan Bennett, Director of Product Management at CENTEGIX, to discuss innovative advancements in…
- The Cost of Delayed Emergency Notifications: What Corporate Security Leaders Must Know · 52 minIn this episode of Safety Gap LIVE, Cassidy Shield and Karin Marquez explore the critical issue of delays in emergency response with guest Deirdre Fike, former VP of…







