AI Has Not Solved the Old B2B eCommerce Problems with Aaron Sheehan of OroCommerce

Aaron Sheehan, VP of Strategy and Partnerships at OroCommerce, on why AI has not solved the old problems in B2B, why agents are pointed inward and not at customers, and why he thinks AI slop will carry a penalty. Recorded at Shoptalk Fall in Nashville, interviewed by Isaac Morey.