The Airbnb Superhost
de Neil Harvey
#138 — Airbnb's Dirty Dishes: Have We Lost Our Common Sense?
Sobre este podcast
Welcome to The Airbnb Superhost, your ultimate guide to mastering the art of hosting on Airbnb.
In each episode, lasting about 15 minutes, Neil will reveal the secrets to creating unforgettable guest experiences and maximizing the potential of your property, drawing on over 10 consecutive years as a qualifying Airbnb Superhost and hosting over 2000 guests from over 40 countries.
With a focus on 3 specific aspects of running an Airbnb business; the host, the property, and Airbnb itself, Neil provides step-by-step guidance on everything from ambiance creation to effective communication.
In each episode, a Superhost Secret will help you elevate your hosting game and keep guests coming back for more. Whether you're a seasoned host or just starting out, Neil’s actionable tips and tricks will help you become a hospitality superstar.
Disclaimer: The Airbnb Superhost is in no way affiliated with Airbnb. All ideas, thoughts, concepts and data presented in this podcast are entirely Neil’s own and do not represent the views of Airbnb.
Episodios
Los 20 episodios más recientes de 138
- #138 — Airbnb's Dirty Dishes: Have We Lost Our Common Sense? · 18 min · Episodio 138Episode 138 — Airbnb's Dirty Dishes: Have We Lost Our Common Sense? Should Airbnb guests be expected to wash their own dishes? Or has common courtesy become an unreasonable house…
- #137. What Your House Is Trying to Tell You · 16 min · Episodio 137Can your house tell you what's going on without you seeing a thing? After eleven years of welcoming strangers into my home, I've developed something rather like a sixth sense. I…
- #136. Does anything ever get broken? · 17 min · Episodio 136Episode 136 – Does Anything Ever Get Broken?What happens when your Airbnb guests break something? And what if the thing they break is actually your way of thinking? After eleven…
- #135 Get rid of what you don't want to make room for what you do want · 17 min · Episodio 135Get rid of what you don’t want to make room for what you do want. What does throwing away a 60-year-old armchair have to do with making more than £300 from Airbnb the very next…
- #134. Airbnb: The Entrepreneur's Training Ground · 16 min · Episodio 134Episode 134 — Airbnb: The Entrepreneur’s Training Ground What if the best place to learn how to run a business isn't in a classroom, on a course, or by risking tens of thousands…
- #133. Romance in the Dome · 18 min · Episodio 133Episode 133 Show Notes The Dome at the bottom of my garden has witnessed rather a lot of romance over the years. Marriage proposals. Newlyweds. Candlelit pathways. Engagement…
- #132. My Airbnb makes money for my neighbours. · 16 minWhat happens when your Airbnb is full — but one of your regular guests still needs somewhere to stay? You send them next door! In this episode, I explore something I rarely hear…
- #131. The unexpected joy of strangers · 17 min · Episodio 131Episode 131 – The Unexpected Joy of Strangers “I couldn't have strangers in my home.” It's probably the number one objection I hear when I talk to people about becoming a live-in…
- #130. Never forget the 'mint sauce'! · 13 min · Episodio 130Episode 130 – Never Forget the ‘Mint Sauce’ What does a dollop of mint sauce have to do with being a great Airbnb host? Quite a lot, as it turns out. This week, a new guest paid…
- #129. When Archie refused to pay · 16 min · Episodio 129Episode 129 – When Archie Refused to Pay After ten years of hosting, thousands of guests and pretty much every situation you can imagine, there was still one thing I'd never…
- Episode 128. Every House Rule has a story. · 15 min · Episodio 128Episode 128: Every House Rule Has a Story House Rules can easily become a long list of DON'Ts. Don't smoke. Don't make noise. Don't bring visitors back. Don't eat in your room…
- #127. My worst guest ever - and what lessons he taught me. · 17 min · Episodio 127After more than 2,500 guests, 18,500 guest nights and over ten years of hosting, I finally encountered a guest I genuinely didn't like. If you're thinking this episode is going…
- #126. Six words you must never say · 20 min · Episodio 126Episode 126: Six Words You Must Never Say Have you ever wanted to help someone who was clearly in crisis… but had no idea what to say? In this deeply personal episode, Neil…
- #125. Getting your guests through the correct door · 17 min · Episodio 125Every host has received that phone call. "Hi... I can't find your house." Or perhaps even worse... "I'm outside... but I can't get in." In this episode, Neil shares the journey…
- #124. When Iron Maiden came to town · 13 min · Episodio 124What does an Iron Maiden concert have to do with being a better Airbnb host? Quite a lot, as it turns out. When more than 50,000 music fans descended on nearby Knebworth, the…
- #123. The most dangerous word in communication · 16 min · Episodio 123How many times have you asked a guest, "Do you understand?"... only to discover later that they didn't? In this third and final conversation with helicopter paramedic Vito, we…
- #122. Why checklists are so vital · 16 minWhat do helicopter pilots, paramedics and Airbnb hosts all have in common? More than you might imagine. In this episode I'm joined once again by Vito, a helicopter paramedic…
- #121. Helicopters and Hosting - what they have in common. · 18 min · Episodio 121What does a German helicopter paramedic working on North Sea wind farms have in common with an Airbnb host in Hertfordshire? Surprisingly… quite a lot. In this slightly different…
- #120. Overcoming the fear of strangers · 13 min · Episodio 120What if your biggest obstacle to becoming an Airbnb host isn't Airbnb at all? For years, I've described myself as an Airbnb Superhost, speaker and mentor. But this week, while…
- #119. How to build a business that works without you · 14 min · Episodio 119What do a wood-fired hot tub, a helicopter paramedic and a Tokyo train guard all have in common? Checklists. In this episode, Neil shares a recent hosting mishap that occurred…







