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The ITSM Practice: Elevating ITSM and IT Security Knowledge

The ITSM Practice: Elevating ITSM and IT Security Knowledge

Should Your CMDB Know Your Business Risk?

· 20 min · Season 3 Episode 29

Show notes

A critical vulnerability is not automatically a critical business risk. If your CMDB only tells you which server is affected but not the customer, service, contract, SLA, or revenue behind it, you are missing the information that matters. This episode explains why CISOs need a business-aware CMDB to connect technical risk with real business impact.

In this episode, we answer to:
Can your CMDB tell the CISO what a security incident actually means for the business?
How do you prioritize vulnerabilities based on customers, SLAs, contracts, and revenue at risk?
Why is connecting CMDB, ITSM…

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