Dispatch in Depth
von Dispatch in Depth
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Ghosts in the Comm. Center with Doug Hogate, Jr.
Ghosts in the Comm. Center with Doug Hogate, Jr.
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"Dispatch in Depth" is the only podcast that delves into the why and how of emergency dispatch. Each episode we will talk with a different researcher about the work they’re doing to make emergency dispatch as safe and effective as possible worldwide. “Dispatch in Depth” is the official research podcast of the International Academies of Emergency Dispatch.
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- Ghosts in the Comm. Center with Doug Hogate, Jr.Not only has Doug Hogate, Jr., been an Emergency Dispatcher for 20 years, he’s also been a paranormal investigator just as long. He discusses what got him interested in both…
- Gold Line Support with John BarneyThe founder of Gold Line Support, John Barney, talks about his organization and its aims in supporting emergency dispatchers everywhere. He discusses Gold Line Support’s three…
- Drone as First Responder with Don RedmondDon Redmond, Vice President of Drone as First Responder (DFR) at BRINC Drones, talks about how drones fit into the future of emergency response. He discusses his experience as…
- Recalibrating Resource Allocation with Kyle MickelsonKyle Mickelson, Operations Manager with Jeffcom 911, talks about his center’s process of simplifying fire and EMS responses. He discusses what the procedure looked like before…
- Remembering 9/11 with Ty WootenTy Wooten, Director of Government Affairs for the IAED, reminisces about his experience as the Director of Emergency Communications at the Indianapolis International Airport on…
- Defining Moments with Joe WasselJoe Wassel, Founding CEO of Zero Nine Thirty-Seven and Principal Consultant with Deep Water Point & Associates, speaks about his experience as a member of the Department of…
- Miracles and Milestones with Chris CarverChris Carver, Octave’s Director of Market Development, talks about his experience as an emergency dispatcher with the New York Fire Department (FDNY) during the September 11th…
- Cincinnati 911 and the PPDS with Bill VedraBill Vedra, Director of the Emergency Communications Center (ECC) for the city of Cincinnati, discusses his agency’s re-implementation of the Police Priority Dispatch System…
- Foundations of 911 with Jeri Phillips and Jessica HutchensJessica Hutchens and Jeri Phillips, training specialists with Guilford Metro 911, talk about the foundational training that all Emergency Dispatchers should receive. They discuss…
- Making ETC Your Own with Jody MaderJody Mader, Master ETC-I Instructor and 2025 Instructor of the Year, shares some insights she’s gained in her 18 years of experience in emergency telecommunications. She…
- Dispatch Internship Program with Lindsay HubbardCombined Regional Communications Authority (CRCA) 911’s Deputy Director Lindsay Hubbard talks all about their dispatch internship program—how it came to be, how it’s evolved over…
- FirstWatch: Visible, Usable Data with Bekah HaywoodBekah Haywood, Business Analyst for the Solutions Support Team, talks about all things FirstWatch. She discusses the upcoming high-acuity dashboard for Academy Analytics, the…
- 30 Years of OnStar with Kathy Sukus and Mitch PettersonKathy Sukus, GM/OnStar Public Safety Engagement Leader, and Mitch Petterson, a member of the Outreach Team, discuss OnStar’s role as a Partner Sponsor of NAVIGATOR 2026. They…
- GovWorx: Improving Hiring and Retention with Scott MacDonaldScott MacDonald, CEO of GovWorx, discusses the company’s sponsorship of NAVIGATOR 2026. He discusses where the company finds inspiration for supporting emergency dispatchers and…
- Motorola Solutions: Assisting Dispatchers with Jeff Freeland and Wendy LotmanJeff Freeland, Product Manager for Motorola Solutions' AI Agents and Assistants, and Wendy Lotman, Statewide Account Executive, give an update on what Motorola Solutions is…
- On the Other Side of the Call with Tim CloverActing Sergeant Tim Clover with St. Louis University talks about two experiences where he saved someone’s life in an emergency situation—one a choking infant and one a man in a…
- Mentorship in Motion with Jordan KolarikJordan Kolarik, a Communications Team Leader with New South Wales Ambulance in Australia, talks about the neuroscience behind effective mentorship. He discusses adult learning…
- Epi First, Epi Fast with Dr. Sung PobleteDr. Sung Poblete, the CEO of Food Allergy Research and Education (FARE), talks about the time-critical nature of emergency allergy 911 calls. She discusses the role of FARE, what…
- MedCom’s 84 Cardiac Arrest Saves with Taylor DavisTaylor Davis, Director of Communications for Greenville County EMS (MedCom), talks about her recent Letter to the Editor for the Journal of Emergency Dispatch about her agency’s…
- Peer-to-Peer Mentorship with Jonny McMullanJonny McMullan, EMD Mentor Instructor and Curriculum Board Member, gives an update on what has changed in the EMD Mentor course since 2022. He discusses how an EMD Mentor offers…
