Home Care Hindsight
by David Knack
I Stopped Trying to Fix Everything at Once and Built a Business That…
About this podcast
Welcome to Home Care Hindsight, where we dive deep into the lessons learned and strategies developed by home care providers to build a resilient and dedicated workforce. Powered by Ava, this podcast is your go-to resource for insights on retaining caregivers, reducing turnover, and optimizing your operations. Join us as we share real stories, expert advice, and practical tips that help you keep your caregivers happy and your business thriving.
Episodes
The newest 20 of 102 episodes
- I Stopped Trying to Fix Everything at Once and Built a Business That Supports Me — Clint Nobles · 43 min · Episode 100Clint Nobles, co-founder of Home Care Ops and the Home Care Owners Community, joins David Knack to discuss the business mistake that changed how he approaches growth, operations…
- (Part 2) How I Stopped Chasing Success and Focused on Finding Fulfillment Instead — Jesse Walters · 37 min · Episode 99In Part 2, David and Jesse get into the leadership lessons that shape a home care business long before they show up on a spreadsheet. They discuss why staffing managers and…
- (Part 1) How I Stopped Chasing Success and Focused on Finding Fulfillment Instead — Jesse Walters · 41 min · Episode 98David Knack doesn't usually record an intro before an episode, but this conversation with his good friend Jesse Walters was so much fun that it turned into his first-ever…
- Trusting My Team that Transformed Our Home Care Business — Nick Provost · 37 min · Episode 97Nick Provost, Director of Client and Community Relations at Gratitude Home Care, joins David Knack to share the lessons he learned from starting his own home care company…
- Don't Let KPIs Disconnect You From the Frontline — Olivia Jones · 40 min · Episode 96Olivia Jones, Executive Vice President of Operations at Care Advantage, joins David Knack to share lessons from nearly three decades in home care from starting as a caregiver to…
- I Built Too Much in a Silo (And How I Learned to Listen to Customers) — Ethan Schwartzbach · 33 min · Episode 95Ethan Schwartzbach, CEO of Flychain, joins David Knack to unpack the financial and operational challenges that can make or break a growing home care business. From messy…
- 5 Big Things I've Changed my Mind on — Jensen Jones · 43 min · Episode 94Jensen Jones, Owner and CEO of Home Care CEO Forum, returns to discuss five things he was wrong about and how his thinking has evolved. From the founder bottleneck myth to…
- How I Stopped Accepting the Status Quo and Started Building Better Support Systems — Jamie Arber · 38 min · Episode 93Jamie Arber, Executive Director of Supported Living Group, shares how his organization supports individuals with brain injuries, autism, and other complex care needs across…
- I Stopped Trying to Be Likable and Started Selling Solutions — Emily Harlan · 36 min · Episode 92Emily Harlan, Vice President of Business Development at 24/7 Solutions and longtime home care sales leader, shares the lessons she learned from building referral relationships…
- Why I Stopped Trying to Lead Alone – Guy Tommasi · 44 min · Episode 94In this episode of Home Care Hindsight, host David Knack welcomes Guy Tommasi, a seasoned leader in the home care industry with over 25 years of experience. Guy shares his…
- Why Delegation Is The Key To Growth (What I Wish I Knew) — Jeff Salter · 45 min · Episode 93Jeff Salter, Founder and CEO of Caring Senior Service, joins host David Knack for an unforgettable conversation about leadership, growth, and a cross-country adventure. Jeff…
- Why the Caregiver Shortage is a Myth - Julio Briones · 41 min · Episode 92In this episode of Home Care Hindsight, host David Knack sits down with Julio Briones, CEO of The Briones Group Consulting, to explore his unique journey in the home care…
- SEO, Google Ads, and AI in Home Care — Jeremy Fuller · 27 min · Episode 91Jeremy Fuller, a digital marketing expert with 23 years of experience and founder of Grow Senior Care Marketing, shares actionable insights for home care agencies. In this…
- Exclusivity Almost Killed Our Culture — Jensen Jones · 42 min · Season 1 Episode 90Jensen Jones, CEO of Home Care CEO, opens up about the surprising mindset shift that reshaped his entire business model from an "exclusive" high-revenue think tank to a…
- The Two Jobs I Wish I'd Focused On Sooner – Chuck Bailey · 37 min · Episode 89In this episode of Home Care Hindsight, host David Knack welcomes Chuck Bailey, founder and CEO of True North Holdings, to discuss the realities of being a small business owner…
- The Leadership Mistake That Created Most of My Team Problems — Jeremy Meng · 35 minJeremy Meng, owner of Always Best Care, Jacksonville, tells host David Knack his biggest leadership mistake: assuming others think and operate like him. As an Air Force vet and…
- Pulling Back the Curtain on Clear Path Home Care's Strategic Exit — JM Simmonds, Michelle Simmonds & Alex Veach · 59 min · Episode 87JM and Michelle Simmonds join David Knack alongside Alex Veach of Agenda Health for a behind-the-scenes look at the journey from startup founders to successful sellers—and what…
- Everyday AI. How Nick Bonitatibus Is Approaching AI in His Business (and Yours Too) — Nick Bonitatibus · 1 h 5 min · Episode 86Nick Bonitatibus, founder of Digital Champions, joins host David Knack for a wide-ranging conversation about how AI is transforming the way entrepreneurs think, work, and operate…
- How I Stopped Being the On-Call Bottleneck and Let AI Handle the Chaos — Lisa Hall · 39 min · Episode 85Lisa Hall, owner of Griswold Home Care, joins host David Knack to share how she scaled her home care agency from under 1,000 weekly hours to more than 2,000 hours while avoiding…
- The 2026 Recruiting Playbook: Less No-Shows and More Conversations — Rachel Gartner · 41 minRachel Gartner, CEO of Carework, joins host David Knack to discuss the state of recruiting in 2026. Rachel shares her big mistake of running the old 2025 playbook where relying…







