Quality Matters: A Podcast by NCQA
by NCQA
Why Doesn't Healthcare Trust It's Own Data
About this podcast
Welcome to "Quality Matters," the podcast where we unpack the complexities of modern healthcare to shape a brighter future. Join us as we delve into the dynamic world of healthcare quality and innovation, exploring topics such as digital transformation, health equity, and quality standards.
Each episode brings together thought leaders, industry experts, and innovators to discuss the latest trends, best practices, and challenges shaping the future of healthcare. With a focus on convening voices from across the industry, "Quality Matters" provides a platform for meaningful conversations and collaboration.
Whether you're a health plan leader, a health IT professional, or simply someone passionate about improving healthcare outcomes, tune in to gain valuable insights and actionable strategies for driving positive change in healthcare delivery.
Because when it comes to healthcare, quality truly matters. Join us on "Quality Matters" as we shape tomorrow's healthcare today.
Episodes
The newest 20 of 184 episodes
- Why Doesn't Healthcare Trust It's Own Data · 13 minIn the premiere of Data Quality Perspectives, host Burke Burnett explores a fundamental question: Why doesn’t healthcare trust its own data? He is joined by NCQA Chief Product…
- Aging Together: Why Age-Friendly Care Is Everyone's Future · 44 min · Episode 163As the U.S. population ages, healthcare organizations and health plans are facing an increasingly important question: How do we make sure care is designed around what older…
- Credentialing: The Unsung Hero of Quality · 44 min · Episode 162Credentialing is one of healthcare's most important—but least visible—drivers of quality. In this episode of Quality Matters, NCQA's Tsveta Polhemus explores how modern…
- Beyond the App: What Meaningful Digital Engagement Really Looks Like · 47 min · Episode 161Digital health programs are everywhere—but how do we know whether patients are truly engaged and benefiting from them? In this episode of Quality Matters, Rachel Harrington of…
- What’s New and What’s Next for Primary Care · 20 min · Episode 160Primary care has long been the cornerstone of quality improvement. But how should it evolve amid workforce strains, technology shifts, and changing payment models? In this…
- Quality Talks with Peggy O'Kane:: Passing the Quality Torch · 22 minIn this heartfelt and forward-looking conversation, Peggy O’Kane, NCQA’s founding President, and Dr. Vivek Garg, incoming President and CEO, reflect on the accomplishments and…
- One in Four: Making Disability a Quality Priority · 22 min · Episode 159One in four Americans lives with a disability, yet health care systems often fail to account for their needs. In this episode of Quality Matters, disabilities scholar Rupa Valdez…
- How to Know if Your Virtual Care is High Quality · 21 min · Episode 158Virtual care’s popularity surged during the pandemic. But how do we ensure it’s high quality and sustainable? In this episode of Quality Matters, Misty Milby of Everlywell and…
- Quality Talks with Peggy O'Kane: Wonderful and Broken: Fixing Primary Care in America · 30 minDr. Troyen Brennan, former Chief Medical Officer at CVS Health and Aetna, joins NCQA President Peggy O’Kane to discuss Troy’s new book, Wonderful and Broken, and the future of…
- How To Make Behavioral Healthcare Better · 17 min · Episode 157In this episode of Quality Talks, Kate Hobbs, CEO of Author Health, delivers a compelling and insightful look at what works in behavioral healthcare—and how we can fix what’s…
- Quality Talks With Peggy O'Kane: The Enthusiasm to Engineer a New Kind of Care · 30 minAnna Taylor—Associate Vice President of Population Health and Value-Based Care at MultiCare Connected Care—untangles the barriers holding back American health care. She explores…
- AI’s Place in a Quality World · 20 min · Episode 156AI strategist Josh Wymer joins Quality Matters to explore how Missouri is building a smarter, health care system. He explains why artificial intelligence is a means—not the…
- Quality Talks With Peggy O'Kane: The Next Five Years in Health Care: Optimism and Opportunity · 32 minDr. Marc Overhage—a longtime leader in health care technology and policy—dissects persistent design flaws in health care and outlines a pragmatic, positive vision for building…
- What the Quest for Data Quality is Really About · 17 min · Episode 155Data interoperability expert John D’Amore joins Quality Matters to explore the deeper purpose behind the push for data quality. He explains why interoperability is a tool—not the…
- Quality Talks with Peggy O'Kane: Primary Care, Medicare and a New Vision of Accountability · 36 minDr. Farzad Mostashari, CEO of Aledade, Inc., joins NCQA’s Peggy O’Kane to unpack why US health care struggles to improve and how we can fix it. From Medicare reform to AI in care…
- CQL and FHIR: Myths, Misunderstandings and More · 20 min · Episode 154CQL and FHIR are often name-dropped in health care tech. But what do they actually mean for your organization? Host Andy Reynolds is joined by Bryn Rhodes and Rob Reynolds of…
- Quality Talks with Peggy O'Kane: Better Care Depends on Aligning Incentives · 24 minIn this episode of Quality Talks, host Peggy O’Kane, president and founder of NCQA, sits down with Susan Dentzer, president and CEO of America’s Physician Groups, to explore the…
- The CGM Era: A New Approach to Diabetes Care · 21 min · Episode 153Dr. Richard Bergenstal joins Quality Matters to discuss the evolution of diabetes care—from the A1C era to the rise of continuous glucose monitoring (CGM). He explains how CGM…
- Quality Talks With Peggy' O'Kane: 'Systemness' is the Key to Better Quality · 31 minIn this episode of Quality Talks With Peggy O’Kane, NCQA President Peggy O’Kane sits down with Dr. Will Shrank, Venture Partner at Andreessen Horowitz, for a dynamic conversation…
- A New Approach to an Old Problem: Tobacco · 19 min · Episode 152NCQA unveils a new HEDIS® measure to modernize tobacco use screening and efforts to help users quit. HEDIS experts Jules Reich and Grace Glennon explain what health plans and…







