The Kind Side
by Illawarra Shoalhaven Local Health District
Healing Hearts: Restoring Trust in Older Persons' Mental Health
About this podcast
To look on the bright side is to find good things in challenging situations. Working in health, receiving health care, or supporting a patient can be challenging. Small acts of kindness help improve experiences. This podcast features conversations with patients, carers and health care workers that look on the kind side of health. We’ll also help with practical ideas for small acts of kindness so you can help cultivate kindness too!
Episodes
The newest 20 of 48 episodes
- Healing Hearts: Restoring Trust in Older Persons' Mental Health · 11 min · Episode 51In this episode, nurse manager Tinnille Cusack discusses the Healing Hearts initiative — a simple, genuine gesture used to rebuild connection with older people experiencing…
- Healing Hearts: A Refugee Doctor’s Journey of Kindness · 19 min · Episode 50In this episode Dr Shab Cook, a refugee-turned-doctor, shares how kindness and acceptance shaped her childhood and medical career. She discusses supporting vulnerable patients…
- Kindness First: A Registrar’s Story from Wollongong · 15 min · Episode 49In this episode we hear from a first-year registrar working in the Illawarra Shoalhaven region about how medical education, workplace culture and everyday acts of kindness shape…
- From Resume to Heart: A Psych Student's Journey with Healing Hearts · 14 min · Episode 48In this episode, Neha, a psychology student and volunteer with the Healing Hearts initiative at the University of Sydney, shares how volunteering shifted her focus from boosting…
- Healing Hearts: The Quiet Power of Community Nursing · 8 min · Episode 47In this episode we speak with Jennifer Good, a community nurse from the Illawarra-Shorehaven Local Health District, about the Healing Hearts initiative: a grassroots, organic…
- Healing Hearts: The Power of Kindness in Community Palliative Care · 12 min · Episode 46In this episode, Hannah Rigney, a community palliative care nurse and Healing Hearts champion, describes how kindness, listening, and small, human gestures shape care for…
- Healing Hearts: A Nurse’s Touch That Lasts · 9 min · Episode 45In this episode, community nurse Emily McBride discusses her role as a Healing Hearts Champion, explaining how simple felt hearts act as tangible symbols of compassion in…
- Healing Hearts: Compassion at the Core of Mental Health Care · 14 min · Episode 44In this episode Adam, Director of Mental Health for the Illawarra Shoalhaven Local Health District, discusses the launch of a new mental health unit at Shoalhaven Hospital and…
- Measuring Kindness: The Data Behind Healing Hearts · 8 min · Episode 43This episode features Diya, a volunteer data analyst with the Healing Hearts Initiative, who explains how she measures the program’s impact using surveys, dashboards and ripple…
- Healing Hearts: A Community Nurse’s Story of Compassion and Listening · 12 min · Episode 42Community nurse Caitlyn shares how the Healing Hearts initiative brings compassion into practice: listening deeply, creating small moments of kindness, and supporting patients…
- New Beginnings in Illawarra-Shoalhaven: Connection and Care · 5 min · Episode 41In this episode of Healing Hearts, Dr. Syeda shares her experience moving from Pakistan to Australia and starting work in the Illawarra-Shoalhaven district. She reflects on how…
- Kindness as Clinical Practice: A Social Work Perspective · 8 min · Episode 40In this episode, Surikha Nair—an academic in social work and former mental health clinician—discusses how kindness and human connection shape therapeutic practice and university…
- Healing Hearts: Community, Connection and the Art of Surgery · 12 min · Episode 39In this episode Dr Vijay, a third-year surgical registrar, reflects on his journey from medical student to surgeon and how kindness has shaped his practice across rural, regional…
- Leading with Kindness: Patti Bate-Charlton on Compassionate Medical Leadership · 10 min · Episode 38In this episode Siva speaks with Patty Bate-Charlton, District Director of the Medical Workforce, about how kindness has guided her life and leadership in healthcare. She shares…
- Healing Hearts: Hope, Kindness & the Future of Medicine · 11 min · Season 1 Episode 1In this episode we speak with Dr David Alcorn, Chief Psychiatrist and medical leader in the Illawarra and Shoalhaven Local Health District, about the role of kindness, connection…
- Connection First: Welcoming Junior Doctors with Kindness · 6 min · Episode 37In this episode Megan, who moved from an HR learning and development role into workforce support, explains how she helps onboard junior medical officers and why kindness and…
- Leading with Kindness: Inside a Rural Hospital’s Heart · 39 min · Episode 30Host Frances talks with Stu, Director of Nursing and Operations Manager at a rural coastal hospital, about the hospital’s growth, community-led services, and the challenges of…
- Stella, a daughter's reflections on community palliative care · 27 min · Season 1 Episode 29This episode shares Stella’s personal family journey with community palliative care as they supported her father at home. It highlights the compassionate care, practical support…
- Caitlyn, a community health and palliative care nurse · 28 min · Season 1 Episode 28In this episode Frances chats with Caitlyn, a nurse who moved from ICU to community and palliative care. Caitlyn shares her path into nursing, the variety of work in a community…
- Anna, a hospital cleaner on spreading joy and 1000 Hearts · 25 min · Season 1 Episode 1In this episode of The Kind Side, host Frances sits down with Anna, a dedicated cleaner working in the children's ward of a large hospital. Transitioning from 15 years in retail…







