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Why Your eCom Subscribers Keep Canceling And How to Stop It - Part 2
Why Your eCom Subscribers Keep Canceling And How to Stop It - Part 2
Über diesen Podcast
The SendIt Podcast, hosted by email marketing experts and veterans Jimmy Kim and Chase Dimond, is your go-to for leveling up your retention game. Jimmy, Founder and mastermind behind Sendlane, brings over 15 years of hands-on experience in building successful SaaS companies, along with valuable experience growing a DTC brand. Chase, Partner at Structured, has driven over $200 million in email-attributable revenue and is named the #1 influencer to follow in eCommerce. Together, this power duo breaks down the art and science of retention marketing into bite-sized, actionable tactics.
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- Why Your eCom Subscribers Keep Canceling And How to Stop It - Part 2 · 27 Min. · Folge 105You can be great at getting people into a subscription, but if they churn after a few cycles, all you’ve built is a leaky bucket. Jimmy Kim and Chase Dimond break down how to…
- Subscription vs. Replenishment: How to Get Customers Into Recurring Revenue (Part 1) · 23 Min. · Folge 104Most brands bolt a “Subscribe & Save” widget onto a product page, watch nobody use it, and decide subscription doesn’t work for them. Jimmy Kim and Chase Dimond argue the real…
- Your 50 Black Friday Cyber Monday eCommerce Checklist for Email & SMS · 27 Min. · Folge 103Black Friday Cyber Monday is the biggest revenue weekend of the year for most brands, and most of the work is done weeks before it starts. Jimmy Kim and Chase Dimond fire off 50…
- Does Anyone Care About Halloween? (Your Q4 On-Ramp Playbook) · 27 Min. · Folge 102Most brands treat Halloween like a one-off email they throw together on October 30th. On this week’s episode of Send it! - Jimmy Kim and Chase Dimond argue that’s the wrong way…
- Stop ignoring these emails (they get the most opens) · 27 Min. · Folge 101Download the transactional playbook here: https://ecomemailmarketer.com/send-it/transactional-playbook Email and SMS marketers obsess over your campaign subject lines, A/B test…
- 100 things we learned about email and sms marketing in ecommerce · 36 Min. · Folge 100Download the 100 here: https://ecomemailmarketer.com/sendit-100 This week, we’re celebrating episode #100 with a fun 100 things we know about retention. Here’s what we cover in…
- How to do winback campaigns in ecommerce · 27 Min. · Folge 99Win-Backs Are Broken Because Everyone Treats Them Like One Thing Most brands treat “win-back” like it’s one flow. On this week’s show, Jimmy Kim and Chase Dimond argue that’s…
- The only KPI a retention marketer should be thinking about.. · 30 Min. · Folge 98This is the the most Important number in Retention Marketing nobody tracks Every brand celebrates new customer count. On this week’s episode, Jimmy Kim and Chase Dimond argue…
- We Asked Retention.com's Founder If This Is Legal (ft. Adam Robinson) · 32 Min. · Folge 97The Legal Loophole Behind Non-Opt-In Email Marketing Is it actually legal to email people who never opted in? This week, Jimmy Kim sits down with Adam Robinson, founder of…
- 10 Email Copywriting Rules You Should Break in 2026 · 41 Min.Everyone's copywriting "rules" are recycled from 1960s direct mail and copywriting Twitter . In this episode, Jimmy Kim and Chase Dimond go through 10 sacre copywriting rules and…
- Your retention stack is missing this channel · 41 Min. · Staffel 1 Folge 95No matter how good your abandoned cart emails are, most of that lost revenue never comes back. What if an AI could just call and ask why? In this episode of Send It, Jimmy and…
- The "other" BFCM ecom marketers forgot about · 27 Min. · Staffel 1 Folge 94(Free download) Ready Made Demand: The Retention Marketer's Guide to Cashing in on The Calendar - https://ecomemailmarketer.com/ready-made-demand Right now your customers are…
- How a 12-person team outputs like 100 people · 39 Min. · Staffel 1 Folge 93Patrick's team is just 12 people, but it outputs like a team of 100. That gap is the whole story of where marketing is going. In this episode of Send It, Jimmy talks with…
- We're calling Black Friday 2026 right now · 37 Min. · Staffel 1 Folge 92(Free download) Access our Black Friday & Cyber Monday cheat sheet: https://ecomemailmarketer.com/send-it/bfcm-2026 The real question isn't what Black Friday makes you. It's…
- Unlock true 1:1 email personalization w/ Allan · 43 Min. · Staffel 1 Folge 91(Free download) Unlock true 1:1 personalization: https://ecomemailmarketer.com/send-it/personalization-ladder Personalization has been email's holy grail for a decade, yet we're…
- He ranked 3,000 quizzes · 45 Min.Access Jonathan’s FREE eCommerce Quiz Audit Button: https://optimizeyourquiz.com/research/best-and-worst Every question your quiz asks costs the buyer something. And the best…
- 10 AI mistakes wrecking your retention · 49 Min.Download our 4-part briefsheet for better AI prompts >> www.ecomemailmarketer.com/ai-prompt-brief AI won’t fix a weak retention program. It’ll just help you break it faster. In…
- 10 retention plays you can't afford to miss · 32 Min.(Free download) Steal our notes from the Retention Roadshow: https://ecomemailmarketer.com/notes-from-retention-roadshow We just spent a week on the road talking retention…
- We pulled the data on every retention metric brands track, here are the 10 broken ones · 40 Min. · Staffel 1 Folge 87Is your dashboard lying to you? Download our free vanity metrics cheat sheet: https://ecomemailmarketer.com/sendit-vanitymetrics The metrics every retention team reports up to…
- After auditing hundreds of brands, here are the 10 SMS mistakes we keep seeing · 38 Min. · Staffel 1 Folge 86After years of auditing retention programs, we're still seeing the same SMS mistakes. In this episode of Send It, Jimmy Kim and Chase Dimond share 10 SMS hot takes based on…
